Terms of Service

These Terms of Service ("Terms") apply to Shree AI at ai.meetshree.com, its apps and its paid plans (together, the "Service"). Shree AI is created and operated by Shreekrishna Thapa, an individual developer based in Nepal ("we", "us"). By creating an account or using the Service you agree to these Terms. If you do not agree, please do not use the Service.

1. The Service

Shree AI is an AI assistant. It lets you chat in many languages, read and summarise documents and photos, translate text and interviews, write content, and build CVs and cover letters. Some features are free; others need a paid plan. We may improve, change or retire features over time. If a change removes something important from a paid plan you have already paid for, we will tell you in advance.

2. Your account

• You must be at least 13 years old. If you are under 18, you need permission from a parent or guardian.
• Give accurate details and keep your password safe. You are responsible for what happens in your account.
• Tell us straight away at [email protected] if you think someone else has used your account.

3. Plans, payment and renewal

Paid plans are subscriptions billed monthly or yearly, as shown on the Plans page and at checkout. Prices are shown before you pay and may include tax where it applies.

• Your subscription renews automatically at the end of each billing period until you cancel.
• You can cancel at any time from Account → Plan (or through the Paddle billing portal). After cancelling you keep the plan until the end of the period you have paid for; nothing more is charged.
• If a renewal payment fails, you keep access for a short grace period while the payment is retried. If it still fails, your account moves to the Free plan until the payment is made.
• Upgrades take effect straight away and the price difference for the rest of the period is charged at once. Downgrades take effect straight away and the lower price applies from your next bill.
• We may change plan prices for the future. A price change never affects a period you have already paid for, and we will tell you before it applies to your subscription.
• Credits included in a plan are for using the Service only. They have no cash value and cannot be transferred or exchanged for money.

Refunds are covered by our Refund Policy.

4. Acceptable use

You agree not to use the Service to:

• break any law, or infringe anyone's rights, including copyright and privacy;
• create content that sexualises minors, promotes violence or terrorism, harasses or threatens people, or spreads hate;
• create malware, phishing, spam or fraud, or deceive people (for example fake documents or impersonation);
• try to break into, overload, copy or reverse-engineer the Service, or get around limits and security;
• resell or share access to the Service without our written permission.

We may suspend or close accounts that break these rules. Where reasonable, we will warn you first.

5. Your content and AI answers

You keep ownership of what you upload or write ("your content") and of the answers created for you. You give us permission to store and process your content only to run the Service for you. We do not sell your content.

AI can make mistakes. Answers may be incomplete, out of date or wrong. Check important information yourself, and do not rely on the Service for medical, legal, financial or safety decisions without a qualified professional.

6. Our rights

The Shree AI name, logo, design and software belong to us. These Terms do not give you any right to use them except to use the Service.

7. Availability and liability

We work hard to keep the Service running and secure, but it is provided "as is" and "as available", without guarantees that it will always be available or error-free. As far as the law allows, we are not liable for indirect or consequential losses, or for loss of data, profits or business. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits rights you have under consumer law that cannot be excluded.

8. Ending your account

You can delete your account at any time from Account → Your data. We may close an account that breaks these Terms or is unused for a long time (we will email you first where we can). If we close an active paid account without a reason connected to your conduct, we will refund the unused part of your current period.

9. Changes to these Terms

We may update these Terms. If a change is important, we will tell you by email or in the app before it applies. If you keep using the Service after that, the new Terms apply.

10. Law and contact

These Terms are governed by the laws of Nepal, without affecting any consumer protection rights you have where you live. Questions: [email protected].